Ticket
Main Ticket Parameters¶
Every ticket has its unique ID and a title as well as other parameters (both required and optional):
- Type:
alert
/incident
- Severity:
lowest
/low
/medium
/high
/highest
- Status: stage of the workflow the ticket is at (
open
/triaged
/closed
/deleted
) - Risk score: numerical severity value
- Responder: person responsible for the ongoing investigation
- Description
Other Ticket Details¶
Timeline¶
Timeline records all relevant changes in a ticket such as ticket lifecycle stages, changes of responders,relevant user's comments, etc.
It is an investigation-oriented entity which means it shows only data currently relevant to the issue at hand.
Attributes¶
Attributes are various indicators of compromise that might be relevant to the investigation of a given security incident.
Names of the attributes come from Schema (e.g. source.ip
, source.port
, user.id
etc).
By default, we show a list of attibute values with a counter for each (how many times this value was received).
Events¶
A complete hierarchy of directly assigned events and events from nested tickets.
Associated tickets¶
A complete hierarchy of directly assigned tickets and their nested tickets.