Troubleshooting

Addressing the most commonly encountered issues:

Special characters in an Export file are distoreted / incorrect

Export files are UTF-8 encoded.

If your tools do not process such files properly by default, their settings should be adjusted accordingly.

Possible solutions:

• Set your Excel application to open UTF-8 CSV files correctly.

• Check your system's encoding settings (for example, Windows-1250) to find a suitable convertion tool.